Shipping Policy

Last Updated: May 14, 2026

At Timeless Pieces, we strive to provide a seamless and transparent shipping experience. Below you will find the details of our shipping operations, timelines, and costs.

1. Order Processing Time (Handling Time)

All orders are processed within 1-3 business days (Monday – Friday). Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
  • If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following shipping options:

Shipping MethodEstimated Delivery TimeShipping Cost
Standard Shipping5-10 Business DaysFree
Expedited Shipping3-5 Business Days$14.99 (Free on orders over $3075)
Priority Shipping1-2 Business Days$120.00

Actual delivery times may vary depending on your location and the carrier.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. You can track your package directly through our Order Tracking Page.

4. Domestic & International Shipping

  • Domestic: We ship to all addresses within the United States, including U.S. Territories and APO/FPO/DPO addresses.
  • International: We currently [ship/do not ship] to international destinations.
    • Note: If you ship internationally, list the countries here and specify that customers are responsible for any customs and taxes applied to their order.

5. Customs, Duties, and Taxes

Timeless Pieces is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages & Missing Packages

If you received your order damaged, please contact the shipment carrier to file a claim or contact our support team immediately. Please save all packaging materials and damaged goods before filing a claim.

  • If your tracking information shows “Delivered” but you haven’t received it, please check with neighbors or your local post office before contacting us at support@timelesspeices.com.

7. Contact Information

If you have any questions about our Shipping Policy, please contact us: