Privacy Policy

Last Updated: May 14, 2026

At Timeless Pieces (accessible from https://timelesspeices.com), the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Timeless Pieces and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
  • Payment Information: When you make a purchase, payment is processed through secure third-party gateways (e.g., Stripe, PayPal). We do not store your full credit card numbers on our servers.
  • Log Files: Like most websites, we collect IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages to analyze trends and administer the site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders (including shipping and returns).
  • Communicate with you regarding your order status or customer support.
  • Prevent fraudulent transactions and enhance the security of our website.
  • Send you administrative information, such as changes to our terms or policies.
  • Comply with legal obligations.

3. Sharing Your Information

We only share your data with third parties that are essential for our business operations:

  • Service Providers: Including shipping carriers (e.g., UPS, FedEx) and payment processors.
  • Compliance: We may disclose information where we are legally required to do so to comply with applicable laws, government requests, or judicial proceedings.
  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

4. Cookies and Tracking Technologies

Timeless Pieces uses “cookies” to enhance your experience.

  • Account Cookies: If you have an account and log in, we set cookies to save your login info and screen display choices.
  • Shopping Cart Cookies: We use cookies to keep track of items you have added to your cart while you browse the site.
  • Analytics: We may use third-party tools like Google Analytics to understand how visitors interact with the site.

5. Data Retention

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
  • User Profiles: For users that register on our website, we store the personal information provided in their user profile indefinitely. All users can see, edit, or delete their personal information at any time.

6. Your Data Protection Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate.
  • The right to erasure: You can request that we erase your personal data under certain conditions.
  • The right to opt-out: You may opt-out of marketing communications at any time.

7. Security of Your Data

The security of your data is important to us. We use SSL (Secure Sockets Layer) encryption to protect your personal information during transmission. However, remember that no method of transmission over the internet is 100% secure.

8. Third-Party Privacy Policies

Our website may contain links to other sites or embedded content (videos, images). This Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information.

9. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us: