We want you to love your purchase from Timeless Peices. If you are not satisfied, here’s how we handle returns and refunds.
Eligibility for Returns:
Items can be returned within 14 days of delivery.
Products must be unused, in original condition, and in original packaging.
Custom or personalized items may not be eligible.
Refund Process:
Once we receive and inspect your return, we will notify you of approval or rejection.
Approved refunds are issued to your original payment method within 5–10 business days.
Exchanges:
We replace defective or damaged items at no extra cost.
Non-Returnable Items:
Gift cards, clearance items, and opened personal accessories (e.g., earrings) cannot be returned.